At Beautiful Aroma our goal is to make your online shopping experience as enjoyable as possible. That's why if you're unhappy with your purchase, we will gladly accept returns up to 28 days from the date of purchase. You must return the product in the condition you received them. We will not accept used products and you will need to pay the delivery cost of returning the item to us.
Please email us with your name, phone number and order number and we shall contact you within 24 hrs.
If the goods you ordered arrive damaged or broken, please let us know immediately, and we will do our best to resolve the situation as quickly as possible.
When returning products you are recommended to keep proof of posting and a tracked service. Proof of posting will not be accepted as proof of delivery. we will not accept responsibility for lost or damaged parcels.